Operational Services

Varrow combines best of breed technology, adherence to ITIL principles, and strict security policies to bring the industry's most robust managed service offerings…both on customer premise and in the cloud.


VCare is a suite of managed service offerings designed to serve as the safety net for your IT operations. Whether you take advantage of VCare Standard for break-fix support or leverage VCare Enterprise for full-time management and administration of your critical infrastructure, VCare has a tier of service that’s right for you.

We know that IT leaders are faced with increasing pressure to enable their business stakeholders while keeping ongoing support costs in check. In order to help alleviate that pressure, the Varrow VCare program provides flexibility with tiered solutions that work together to maintain the health and well-being of your IT infrastructure. The VCare program is backed by The Varrow Promise: Our commitment to you, our customer, is to provide the most unique, efficient, timely and professional customer experience of any technology solution provider. Service highlights include:

  • Local Network Operations Centers
  • Deep Bench of Support Engineers and Subject Matter Experts with Manufacturer Escalations
  • Customer Reporting and Detailed Documentation
  • Proactive Maintenance, Engineering, and Administration
  • SLA-based Proactive and Reactive Support
  • 24x7 Monitoring, Alert, and Notification
Manufacturer Product Families Supported
EMC Logo Storage, Backup, Archive, Replication, and Recovery
VMware Logo Desktop and Server Virtualization, Provisioning, Replication and Management
Cisco Logo Data Center, Route/Switch, Security, Wireless and Compute
Citrix Logo Desktop, Server, and Application Virtualization
Citrix Logo Active Directory, Exchange, MS SQL

Contact Varrow Managed Services Now!

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